Booking & Payment Information
To secure your reservation with Claris Tours & Travel, a 20% deposit is required at the time of booking. The remaining balance must be paid 60 days before your arrival date.
We gladly accept Visa, AMEX, and Mastercard. If you prefer, you may also transfer funds directly to our bank account via wire transfer.
Before confirming your booking, please take a moment to review our Cancellation Policy outlined below.
Price Adjustments
Our quoted prices remain valid unless changes or add-ons are requested. If you choose to modify your itinerary or add extra services, the total cost may be adjusted accordingly. Any requested changes will be clearly communicated and confirmed by Claris Tours & Travel before proceeding.
Required Travel Documents
To ensure a smooth journey, all passengers are responsible for preparing the following:
A valid VISA (see details below)
A signed waiver form (to be returned to us)
A passport valid for at least six months beyond your travel date
Please note that entry into a country is ultimately determined by immigration authorities. Even with complete documentation, entry may be refused at their discretion.
VISA Information for Tanzania
Visitors can obtain a visa upon arrival at:
Dar es Salaam International Airport
Kilimanjaro International Airport
Zanzibar International Airport
Border posts at Namanga, Tunduma, Taveta, and Holili
Visa fees are as follows:
Canadian passport holders: US$50 for an ordinary visa
United States passport holders: US$100 for an ordinary visa
EU passport holders: US$50 or €50 for an ordinary visa
For the most current visa updates, we recommend checking with the relevant Tanzanian immigration authorities prior to travel.
Living Standards
Travelling abroad can be a beautiful cultural experience. However, living standards, infrastructure, utilities, and accommodation conditions may differ from what you are accustomed to at home. We encourage guests to travel with an open mind and flexible expectations.
Travel Insurance
For your peace of mind, we strongly recommend purchasing comprehensive travel insurance. This should cover medical expenses, trip cancellation or interruption, baggage loss, and other unforeseen travel issues.
We recommend exploring options through trusted travel insurance providers to ensure you have adequate coverage before departure.
Cancellation Policy
Once your deposit has been received and your reservation confirmed, the Claris Tours & Travel cancellation policy applies.
If you need to cancel your booking, the following terms will apply:
30 days or more prior to departure:
20% of the reservation cost will be retained. The remaining balance will be refunded.
14–29 days prior to departure:
50% of the total package price will be retained.
Less than 14 days prior to departure:
100% of the total package price will be retained, and any outstanding payments will become immediately due.
If you are able to find a replacement traveler at least 14 days before departure and they complete the booking process independently, no cancellation fee will apply. However, if a replacement is not secured by that time, a 100% cancellation charge will be enforced.
Claris Tours & Travel reserves the right to terminate a guest’s participation in a tour at its discretion if necessary.
Refund Processing Fees
Please note the following processing fees:
A 3% credit card processing fee will be deducted when refunds are issued to Visa, AMEX, or Mastercard.
For refunds processed via bank wire transfer, applicable bank charges will apply.
Disclaimer of Liability
We kindly ask you to carefully review all trip details before travel. If you have any questions or need clarification, please contact us directly:
info@claristourandtravel.com
+255 744 631 646
Thank you for choosing Claris Tours & Travel. We truly appreciate your trust in us and look forward to welcoming you on an unforgettable adventure!
